2022 SHPBest “Premier Performer” Awards

Community Nurse Home Care has earned the 2022 SHPBest “Premier Performer” Award for both Home Care and for Hospice Services

Fairhaven, MA  August 23, 2023 – Community Nurse Home Care has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS (Home Health Care Consumer Assessment of Healthcare Providers and Systems) benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

This year was the first time Community Nurse Home Care has been recognized as at this high level of “Premier Performer,” but not the first-time receiving honors.  For 4 of the last 5 years, Community Nurse Home Care has received the award for “Superior Performer”, ranking in the top 20% of agencies.

“Being ranked in the top 5% of both Home Care and Hospice agencies is quite an honor.  This is a true reflection of our staff’s commitment to providing patient focused, 5 star care to our patients and their families in their homes every day,” said Lisa Parent CEO of Community Nurse Home Care. 

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.

About Community Nurse Home Care
Community Nurse Home Care provides patient focused, 5 Star Home Care Nursing, Rehab and Hospice services to patients and their families in the 21 cities and towns of southeastern Massachusetts.  Community Nurse, established in 1916, is an independent nonprofit agency. 

About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.